Jeroen Vanbever Music

Terms & Conditions

1 – Applicability and validity of the terms

    1. In our Terms and Conditions of use, the following terms will have the following meanings:

Jeroen Vanbever Music, located at Tiensestraat 94 – 0201, 3000 Leuven;
Customer: any natural person or legal entity that enters into an agreement with Jeroen Vanbever Music;
Website: the website(s) operated by Jeroen Vanbever:

    1. These conditions apply to all offers on the Website of Jeroen Vanbever Music, as well as all agreements via the Website that are entered into with Jeroen Vanbever Music.
    2. By using the Website and/or placing an order, the Customer accepts these general terms and conditions, as well as all other rights and obligations as stated on the Website.
    3. General Terms and Conditions used by the Customer are not binding without an explicit and written agreement to this effect. If certain deviating conditions are agreed upon, the remaining provisions of these terms and conditions shall remain in full force.
    4. Jeroen Vanbever Music is entitled to use third parties in the fulfilment of an agreement with the Customer.
    5. Jeroen Vanbever Music reserves the right to change and/or supplement these General Terms and Conditions at any time for future orders.

2 – Offers

    1. All offers and quotations are without obligation, unless they contain a period for acceptance. If an offer contains an offer without obligation, we reserve the right to revoke it within two (2) days of receipt.
    2. A personal quote shall be valid for a period of two (2) weeks, unless a different period is stated on this quote.
    3. A contract is concluded as soon as a confirmation of order has been handed over to the Customer, either in writing or by e-mail at the e-mail address provided by the Customer.
    4. The Customer and Jeroen Vanbever Music agree that by using electronic forms of communication, a valid agreement is created. The absence of an ordinary signature does not detract from the binding force of the acceptance of the offer. To the extent permitted by law, the electronic files held by Jeroen Vanbever Music serve as presumptive evidence of the agreement.
    5. For all items on the Website, Jeroen Vanbever Music attempts to display the current stock status as accurately as possible. If ordered products appear to be out of stock, despite the indication on the Website, the Customer will be informed.
    6. Jeroen Vanbever Music has the right to refuse an order without providing reasons.

3 – Pricing

    1. All prices are stated in euros. They always include VAT (either 6 or 21 per cent).
    2. The Customer owes the price that Jeroen Vanbever Music has communicated according to Art. 2.3 of these General Terms and Conditions. Clear errors such as obvious inaccuracies can be corrected by Jeroen Vanbever Music, even after the conclusion of the agreement.
    3. The (calculation of the) cost of delivery is clearly communicated to the Customer, both during the process of ordering and in the final confirmation of the order.
    4. Discounts are – where applicable – granted per agreement and do not give automatic entitlement to the same discount in subsequent agreements.

4 – Payment

    1. Payment of orders placed via the Website are processed immediately via the online payment environment, or afterwards by bank transfer. The Customer must make the payment within thirty days after receipt of the invoice to the account of Jeroen Vanbever Music: IBAN BE31 7310 5310 5855 – BIC KREDBEBB.
    2. All possible costs related to the payment, order and dispatch (bank and/or transfer costs) shall be borne by the Customer.
    3. Jeroen Vanbever Music may expand the payment options in the future. These will be announced via the Website.
    4. If a payment term is agreed by Jeroen Vanbever Music, the Customer will be in default when this is exceeded. Unless explicitly agreed otherwise, the payment term as specified in clause 4.1 will apply.
    5. In the event of non-payment or late payment by the Customer, the Customer shall owe interest on the outstanding amount at the statutory rate from the day on which payment should have been made until the day of full settlement.
    6. Also at the expense of the Customer are all (extra)judicial costs of any nature whatsoever that Jeroen Vanbever Music has had to incur as a result of the Customer’s non-fulfillment of its (payment) obligation.
    7. In the event of late payment, Jeroen Vanbever Music is entitled to suspend all further deliveries until such time as the Customer has fulfilled the payment obligation in full, including interest and/or costs due.

5 – Modification or Cancellation

    1. All offers and agreements are governed exclusively by Belgian law.
    2. The applicability of the Vienna Sales Convention (CISG) is expressly excluded.
    3. In accordance with the Belgian law on trade practices, consumer information and consumer protection of 14 July 1991 (hereinafter referred to as “WHPC”), the Customer is free to renounce his/her purchase via the Website within a period of fourteen (14) working days as of the day following the delivery.
    4. If a contract is cancelled, our right to compensation for loss of profit as well as other damages resulting from the cancellation in question shall apply, insofar as this does not contradict the WHPC. Cancellation requires the express consent of Jeroen Vanbever Music.
    5. Regardless of the provisions in Clause 5.3, the Customer loses the right to cancel when CDs and all other products that are sealed have been removed from their original packaging.
    6. Physical or downloadable sheet music is subject to copyright law and therefore cannot be returned.
    7. The right of renunciation according to the WHPC does not apply to items whose packaging is no longer in an original and complete state. Used and damaged items may also not be returned under the terms of the WHPC.
    8. Interim changes to the agreement are only valid when confirmed in writing by Jeroen Vanbever Music. Electronic confirmation is also valid in accordance with article 2.4. of these General Terms and Conditions.

6 – Delivery and Shipping

    1. Jeroen Vanbever Music aims to deliver each order as quickly as possible. If no well-defined delivery period was agreed with the Customer, the order will in principle be delivered within thirty (30) days. If a delivery period was agreed with the Customer, this period cannot be regarded as a deadline, unless explicitly agreed in writing.
    2. The exceeding of an agreed delivery time may not be used as grounds for compensation.
    3. As stated in Art. 1.5, Jeroen Vanbever Music can rely on third parties for the delivery of orders.
    4. In the event of an unforeseen delay, Jeroen Vanbever Music will endeavour to inform the Customer within one working day, either by telephone or by e-mail.
    5. Deliveries are made to the address provided by the Customer via the Website.
    6. Jeroen Vanbever Music may apply different conditions for deliveries abroad.
    7. For deliveries in parts, Jeroen Vanbever Music is entitled to regard each partial delivery as a separate order.

7 – Complaints and Returns

    1. The Customer must carefully inspect the order immediately upon receipt. Complaints about the order shall be made in writing, at the latest within fourteen (14) days after receipt of the order.
    2. If not expressly agreed otherwise in advance, all costs associated with the return of (parts of) the order to Jeroen Vanbever Music will be borne by the Customer.
    3. If the Customer renounces to its purchase according to the WHPC without a complaint within fourteen (14), the costs associated with the return of (parts of) the order to Jeroen Vanbever Music will be at the expense of the Customer.
    4. For returns after renunciation in accordance with the WHPC, Jeroen Vanbever Music will endeavour to refund the Customer the amount paid to Jeroen Vanbever Music within ten (10) working days after receipt of the returns by transfer to the Customer’s account.
    5. Jeroen Vanbever Music can never be held liable for any damage – including loss or theft – that occurs to the products or packaging upon return.

8 – Retention of ownership

    1. Ownership of the ordered items, notwithstanding an actual delivery, will pass to the Customer after the Customer has paid the purchase price and everything else owed to Jeroen Vanbever Music under the agreement.
    2. The Customer is free to resell the purchased goods in the normal way. However, as long as payment for the purchased goods has not been made in accordance with Article 8.1, the Customer is not entitled to pledge the goods to third parties. The Customer is obliged to inform Jeroen Vanbever Music if goods subject to Jeroen Vanbever Music’s retention of title are seized.

9 – Liability

    1. If the goods delivered by Jeroen Vanbever Music show shortcomings or prove to be defective, they will be replaced or repaired free of charge by Jeroen Vanbever Music within the applicable warranty periods and conditions prescribed by Belgian law. Jeroen Vanbever Music becomes the owner of the replaced goods.
    2. In case of force majeure, Jeroen Vanbever Music is not bound to obligations towards the Customer. Jeroen Vanbever Music may suspend its obligations for the period of the force majeure.
    3. Force majeure is defined as any circumstance that renders the performance of the obligations of Jeroen Vanbever Music towards any other party, in whole or in part, impossible. This includes strike, fire, business interruption, energy failure, failure of a telecommunications network, not or not timely delivery of suppliers or other third parties engaged.

10 – Intellectual property

    1. The Customer explicitly acknowledges that all intellectual property rights of the displayed information, communications or other expressions regarding the Website rest with Jeroen Vanbever Music, its suppliers or other claimants.
    2. Intellectual property rights are understood to mean patent, copyright, trademark, drawing and model rights and/or other rights, including technical and/or commercial know-how, methods and concepts, whether patentable or not.

11 – Privacy

    1. In processing the Customer’s details, Jeroen Vanbever Music observes the applicable laws and regulations.
    2. Under no circumstances will Jeroen Vanbever Music sell or disclose the Customer’s e-mail address or pass on personal information to any third party, with the exception of third parties engaged for the delivery of ordered goods.

12 – Cookies

This website uses software program Google Analytics to monitor visitor behavior, with the aim of improving the functioning of the website. The data that is collected is anonymized, which means that it cannot be linked to a person. It is also not shared with anyone.

13 – Security

All data, both personal data and cookie data, are safely under lock and key with capable software partners WordPress and Google, and can only be accessed by the admin of this website, Jeroen Vanbever. In addition, this website is SSL certified, which means that your data cannot be intercepted by malicious third parties such as hackers.

14 – Regulation of disputes and applicable law

    1. All offers and agreements are governed exclusively by Belgian law.
    2. The applicability of the Vienna Sales Convention (CISG) is expressly excluded.
    3. All disputes related to or arising from offers from Jeroen Vanbever Music or agreements entered into with Jeroen Vanbever Music will be submitted to the competent court in Leuven, unless a mandatory provision of law expressly designates another court as competent.

15 – Various provisions

The registered office of Jeroen Vanbever Music is located at Tiensestraat 94 – 0201, 3000 Leuven, with company number 0658.859.929. All correspondence regarding an agreement or these terms and conditions can be directed to Jeroen Vanbever Music at the aforementioned address or to the e-mail address

If any provision of these General Terms and Conditions should be unlawful, void or for any other reason unenforceable, then such provision shall be deemed severable from these General Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions. These General Terms and Conditions constitute the entire agreement between the Customer and Jeroen Vanbever Music with respect to the subject matter contained herein.